TDX Workflow Capabilities
When a user completes the admin request form, I want them to complete training and take a quiz certifying they understand. Is there is a way I can incorporate a method of asking questions, like a quiz? The workflow I am thinking of goes like this:
- User compiles spreadsheet with computer information admin is requested for
- The user completes the admin request form and has the super sign it
- User submits document and spreadsheet to TDX and initiates the workflow
- Workflow: provides a presentation on admin rights
- Workflow: quiz is taken
- Workflow: notification to Security
- Security signs the form
- Uploads to TDX ticket
- Workflow: Transfers to infrastructure for action
- Infrastructure completes request
Workflow: sends a notification to the requestor to confirm completed
Answer (1)
Hello Valencia,
So the workflow would not be able to actually *initiate* any sort of quiz or anything like that, but you could send the requestor (via workflow web service steps that POST to the Feed) links to the appropriate presentation, then have an Approval step that they must complete to indicate they did receive and read it, then another web service step could send them a link to the appropriate quiz. They should complete that quiz, upload the proof of their results as an attachment to their ticket, then complete another Approval step on the workflow to make the flow notify Security so the rest of the steps you mentioned could be completed.