Tickets assigned to Locations
We have a building that is now being considered 2 buildings. In trying to set up the new building and rooms, some rooms in the old building have a large number of tickets. Is there a way to bulk change the Location Building and Room in said tickets. If the room has a handful I don't mind changing by hand, but one room has almost 200 tickets, so I'd prefer to do in bulk.
Asked by David Robertson
on Thu 1/27/22 2:12 PM
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Answer (1)
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Mark Sayers
Thu 1/27/22 2:37 PM
Hello David,
You can actually reassociate a building + room to another building + room in TDAdmin > Organization Settings > Locations.
That would associate *anything* previously connected to the first building and room over to a second building and room.
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