Reassign Ownership of Report from User to Group

Is there a way to reassign the owner of a ticketing report to a group?  If so, who would have access to do that and through which interface?

Thank You,

Mike Schuster

Tags ticketing-reports
Asked by Mike Schuster on Mon 1/24/22 10:43 AM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Mon 1/24/22 1:33 PM

Hello Mike,

Unfortunately groups cannot currently own reports as the report must be configured and created by an actual individual user. It would make a decent enhancement request though if you wanted to submit it!

Submit an Enhancement

Sincerely,
Mark Sayers
Sr Support Consultant, CS

No feedback
Hi Mark,

Is it possible to reassign the owner of a report to another person? If so, how is that done?

Thanks,
Mike - Mike Schuster Mon 1/24/22 1:55 PM
Yes, you can access the report in TDAdmin either in TDAdmin > Saved Reports, or by going to the ticket app the report was created in within TDAdmin > Applications > [ticket app] > Saved Reports, and change the owner there. - Mark Sayers Mon 1/24/22 2:07 PM