Merging Multiple Tickets
Is it possible to merge multiple tickets? Or is possible to merge tickets from the main "Tickets" tab (All open tickets)
Asked by Alex Oquendo
on Fri 1/7/22 12:46 AM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Fri 1/7/22 10:20 AM
Hello Alex,
Unfortunately there isn't an interface that allows for merging multiple tickets at once into a single receiving ticket. It would be a cool feature to have for sure.
You should use our service here to put in a request for consideration: https://solutions.teamdynamix.com/TDClient/1965/Portal/Requests/ServiceDet?ID=2148
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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