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Step-by-step instructions on how to create a second ticket that's a child of the current ticket. This builds on "Using web services to create a second ticket."

This introduction article will help users to understand how plan percent complete values are calculated in different circumstances using TDNext.

This how-to article will help Administrators to create and modify Service Categories using the TDAdmin and TDClient interfaces.

This how to article will help users to use waterfall plans on a project in the Project/Workspaces application in TDNext.

This how to article will help Project Managers and Project Team Members to add, configure, edit and update waterfall plan tasks using the Projects/Workspaces application in TDNext.

Technicians can update a ticket’s status, add comments and time, manage contacts, adjust SLAs, reclassify tickets, and edit details to move work toward resolution.

This introduction article will help Assets/CIs Application administrators to create relationships between assets and configuration items using the TDNext interface.