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Step-by-step instructions on how to create a second ticket that's a child of the current ticket. This builds on "Using web services to create a second ticket."
This introduction article will help users to understand how plan percent complete values are calculated in different circumstances using TDNext.
This how-to article will help Administrators to create and modify Service Categories using the TDAdmin and TDClient interfaces.
This how to article will help Project Managers and Project Team Members to add, configure, edit and update waterfall plan tasks using the Projects/Workspaces application in TDNext.
This how to article will help users to use waterfall plans on a project in the Project/Workspaces application in TDNext.
Overview of how to define and use Acct/Dept Relationships.
This introduction article will help Assets/CIs Application administrators to create relationships between assets and configuration items using the TDNext interface.
This article describes how to create and work with Service Offerings. Service Offerings are a component of a Service, which include their own details, their own form and settings, and their own configuration item and relationships.
This getting started article will help users to understand the function of Acct/Dept using TDAdmin and TDNext.