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Ticketing Configuration Tip - The Rule of "Threes"
Knowledge Base
Work Management Admin
Managing Ticketing Applications
Getting Started with Shared Settings
Knowledge Base
Work Management Admin
Managing Ticketing Applications
Who is notified when a person replies by email to a ticket creation email?
Knowledge Base
Work Management Admin
Managing Platform Settings
Notifications
Requestor vs. Ticketing User Ticket Notification Templates
Knowledge Base
Work Management Admin
Managing Platform Settings
Notifications
This outlines the differences between the Requestor and Ticketing User versions of Ticketing Platform Notification Templates.
TeamDynamix Technician Handbook
Knowledge Base
Getting Started
Implementation FAQ