This article is to show various examples utilizing the Webhooks once configured in TeamDynamix. To configure Webhooks and workflows, you will need to be an Administrator.
Overview
These examples illustrate workflows that can be built using webhooks.
For more information on configuring webhooks, please see the “Related Articles” section that will walk through the steps to create a webhook.
Order a PC When Onboarding Ticket Is Approved
Launch Network Diagnostic Scan When Outage Reported
Trigger an Outage Alert for Major Incidents
Notify an On Call Resource for After-Hours Emergencies
Change SLA based on Ticket Changes