The installation requirements for versions of TeamDynamix greater than 11.3 are currently being finalized. In addition to the items below, additional technical components will be required to support the Microservices framework recently introduced. Please contact Support or speak with your Customer Success Manager in regards to post-11.3 installation requirements.
Web Server
System Requirements
- Software and Frameworks
- Windows x64 OS – this should be at least Windows Server 2012 R2 or higher. That is the lowest OS supported by .NET Framework 4.8.
- IIS v8.5 and higher
- Full (not desktop) versions of:
- Microsoft .NET Framework 3.5
- Microsoft .NET Framework 4.8
- Microsoft IIS Url Rewrite Module
Security and Other Requirements
- Server Settings
- RAM: Recommended 8 GB, Minimum 2 GB
- Minimum Processor Amount & Power: 2 x 2.93 GHz
- Install IIS WebSockets
To get the best performance for the real-time nature of the TeamDynamix 9.1+ Card Wall, it is advisable to install the WebSockets Protocol on your web server (an IIS feature). For instructions on how to install the WebSockets Protocol for IIS 8+, see this Microsoft KB.
- Allow TeamDynamix technical resources remote access to web server and database server from TeamDynamix offices (1 Windows user) – this is required for TeamDynamix application updates. Remote access methods include VPN and Remote Desktop connection ability or only Remote Desktop connection ability. Webex-type sessions will not work.
- Give TeamDynamix Windows user rights to change permissions on folders and files on the server.
- Give TeamDynamix Windows user rights to administrate Windows services (TDRSS service).
- Environment Settings
- URL to TeamDynamix applications (separate Sandbox and production URL’s)
- File path to TeamDynamix application files – recommended 20 GB, minimum 10 GB.
- File path to TeamDynamix storage directory – recommended 100 GB, minimum 20 GB.
- Mail server IP address or host name (in order for web server to access mail server)
- Domain name of email server
- Database server IP address or host name (in order for web server to access database server)
- Database username and password (in order for TeamDynamix applications to access TeamDynamix database)
- LDAP Server URL (in order for TeamDynamix to access the LDAP server for Active Directory authentication)
Database Server
System Requirements
- Software
- Microsoft SQL Server 2016 SP1 (x64) CU 2 (build 13.0.4422.0) or higher.
Microsoft SQL Server 2017 is also supported, though the database still needs to be set at 2016 compatibility.
- Windows x64 OS which supports installation of SQL Server 2016 SP1. This should be at least Windows Server 2012, though we recommend Windows Server 2012 R2 or higher.
- Temp DB needs to be stored on a drive that can be easily grown/expanded/resized.
- TeamDynamix databases - recommended 100 GB, minimum 20 GB
- Database version needs to support full-text indexing
- Database version needs to support indexed views
Security and Other Requirements
- Server Settings
- RAM: Recommended 8 GB, Minimum 4 GB
- Minimum Processor Amount & Power: 2 x 2.93 GHz
- Microsoft SQL Server Settings
- TeamDynamix database (2016 compatibility mode, Full-text Indexing enabled)
If the database is not currently set to 2016 compatibility, please change it to 2016 compatibility immediately before starting the 10.3 upgrade!
- TeamDynamix-Sandbox database (for testing) (2016 compatible, Full-text Indexing enabled)
- Two SQL-authenticated users for TeamDynamix applications to use to connect to TeamDynamix databases per environment (sandbox/test vs. production)
- A database writer user which has the
db_owner
role
- A database reader user which has the
db_datareader
role, as well as the Grant Execute
permission.
- Allow TeamDynamix technical resources to log in to SQL Server Management Studio v17.1 either using Windows authentication, or a separate username and password for database authentication.
- Allow TeamDynamix’s database user permission to:
- Administrate both TeamDynamix databases.
- Optional – administrate SQL jobs (these can be run by client’s DBA)
- A backup job is strongly recommended for TeamDynamix databases (this should be created by a client’s technical resource)
Email Server
System Requirements
- Software
- Email server with SMTP compatibility (for email notifications)
- Optional - Email server with IMAP4 compatibility (for TeamDynamix email client)
Security and Other Requirements
- Email Server
- Email Account Setup - this is for the email notifications that are sent from TeamDynamix
User Computers
Supported Client Browser and Operating System Combinations