Viewing Reports in the Client Portal

Question

What reports are available in the client portal and who can view them?

Environment

Client portal

Answer

Client Portal Security Role

Users with a Client Portal security role that includes "View Reports in the Client Portal" will have the Reports link in the Client Portal menu bar.

Available Reports

A user with this permission will have access to run and view reports that meet the criteria below.

Reports created in Analysis or Projects Applications

  • If the user does not have access to the application
    • Reports owned by the user or a Group that the user is a member of
    • Reports shared with the specific user or a Group that the user is a member of
  • If the user has access to the Application
    • Reports noted above PLUS report shared with "Everyone with this Application"
    • NOTE: Access to TDNext is NOT required to see these reports in the client portal
  • NOTE: Results for reports run in the projects application will be limited to projects where the user is a project resource.

Reports created in Portfolio Planning / Ticketing / Asset Applications

  • If the user does not have access to application
    • No reports will be visible.
  • If the user has access to the application
    • Reports owned by the user or a Group that the user is a member of
    • Reports shared with the user, groups the user is a member of or "Everyone with this Application"
    • NOTE: Access to TDNext is NOT required to see these reports in the client portal