Accessing TeamDynamix as an Application Administrator

This article explains how App Admins should access administrative settings in TeamDynamix.

TDAdmin Acces vs Application Admin Access

App Admins must access the TDAdmin interface through the specific application they administer. Attempting to access a generic TDAdmin URL intended for system-level administrators will result in access being denied.

If the Admin option is not available:

  • Confirm that you have actually been assigned as an application administrator for the app you are attempting to manage.
  • Be sure that you've completely logged out and back into Work Management after being added as an app admin.
  • If TDAdmin still does not appear in the application selector, contact your TeamDynamix Administrator to verify your access.

Accessing TDAdmin

Ticket App Admins

  1. Log into Work Management.
  2. Select View Applications, then choose the ticket application that you're an app admin of.
  3. In the top right, select the Gear Icon.
  4. From that list, select the Admin option
  5. This will open TDAdmin for that specific ticket application

Asset Applications

  1. Log into Work Management.
  2. Select View Applications, then choose the asset application that you're an app admin of.
  3. In the top right, select the Gear Icon.
  4. From that list, select the Admin option
  5. This will open TDAdmin for that specific asset application

Client Portal Applications

  1. Log into Work Management.
  2. Select View Applications, then choose the Client Portal application that you're an app admin of.
  3. In the top right corner, select the your name.
  4. From that list, select the Admin option
  5. This will open TDAdmin for that specific client portal application
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