This category contains articles related to the standard (built in) reports which are available in TeamDynamix and how to use them.

Articles (48)

How to Create Saved Searches for Projects

Describes how to save sets of commonly used filters for re-use later.

Overview of Ticket History Report

This how-to article helps service desk managers and technicians to report on ticket status changes across a specified date range using TDNext.

Task Work By Person Report

This how-to article helps individuals to report on assigned tasks by project members in TDNext.

Ticket Aging Report

This how-to article helps users to view various ticket performance metrics in TDNext.

Ticket Performance Report

This how-to article helps users to view various ticket performance metrics in TDNext.

Tickets Count Report

This how-to article will help Technicians and Managers use the Tickets Count Report to review tickets in TDNext.

Top Scored Requests Report

This how-to article will help users to use the Top Scored Requests report in TDNext.

Use Reports to Find Closed Project Information

This TDX Tip video will show you how to find a closed project you are working on