Accessing TeamDynamix Community and the Client Portal

TeamDynamix Community

The TeamDynamix Community is an area for all TeamDynamix clients to connect and share ideas. It contains many videos, articles, event information, API documentation, and release notes.

Please register for the Community here: https://community.teamdynamix.com/RegisterAccount.aspx.

Registering it will give you access to all of this information and provide access to the TeamDynamix Client Portal. Following your registration, you’ll be sent a confirmation email which you’ll use to gain access to Community. 

TeamDynamix Client Portal

The TeamDynamix Client Portal will be used to manage your implementation of TeamDynamix. It also contains our Knowledge Base, Questions system, and Service Catalog which you’ll use following the go-live of the solution.

How do I get added to the implementation project? To gain access to the TeamDynamix Implementation Project that will be used to manage your implementation, please request access here: https://solutions.teamdynamix.com/TDClient/Requests/ServiceDet?ID=7573

Following your request, your TeamDynamix consultants will add you to the implementation project. The implementation project is what Professional Services uses to record the status of the implementation project, log issues/questions, interact with Briefcase files, and track tasks to completion.

Once you have been added to the implementation project, follow these steps to see the implementation project:

  1. Navigate to solutions.teamdynamix.com and select Sign-In (in the upper right)
  2. Sign in using the Community account you previously created
  3. Click on “Projects” in the menu bar
  4. Click on the Name of your implementation project

Details

Article ID: 17169
Created
Wed 10/5/16 7:54 PM
Modified
Thu 4/13/17 2:53 PM