Latest Question Activity

Suggested approach for creating tickets from emails

Great! Thanks for confirming!

Asked by Stacey Marriott Last activity on Fri 6/23/17 5:25 PM by Stacey Marriott
Suggested approach for creating tickets from emails

That's exactly what I'm saying, yes. They will not interfere with each other's items if they're set to do nothing for messages that don't match what they're supposed to be monitoring for. The same email account can be used then for both monitors.

Asked by Mark Sayers Last activity on Fri 6/23/17 4:43 PM by Mark Sayers
Suggested approach for creating tickets from emails

Thanks Mark for responding. 

So by setting each monitor to "do nothing", it ensures that it won't interfere with the work of the other monitor? I just want to be sure I don't interfere with the functionality that adds email replies to the comment...

Asked by Stacey Marriott Last activity on Fri 6/23/17 4:03 PM by Stacey Marriott
I'm testing Public forms with Captcha, why does it make me select pictures some of the time?

We are using Google's Recaptcha control to generate those. This isn't something controlled by TeamDynamix at the point where it displays different types of captchas. It's all up to Google at that point. Unfortunately we would not be able to make i...

Asked by Mark Sayers Last activity on Fri 6/23/17 3:28 PM by Mark Sayers
I'm testing Public forms with Captcha, why does it make me select pictures some of the time?

I don't remember Public forms having the image selection feature when this went live, just the "I'm not a Robot" check box. While testing Public forms sometimes I'm prompted with Captcha pictures sometimes I can just check the box "I'm not a Robot".

Asked by Mark Sayers Last activity on Fri 6/23/17 3:28 PM by Mark Sayers