Latest Question Activity

When using the Search feature, what is searched and what are the priorities, if any?

What is searched when using the Client Portal Search?  I'm looking for specifics.  For example, does it search every Service/KB title, short description, long description, and keyword? If so, is there a priority to what is searched first...

Mendi Benigni Last activity on 3/24/2017 3:45:47 PM by Mendi Benigni
Is there a way to control the pop-up approval reminder in TDNext?

Okay, thanks, that's what I needed to know.  I appreciate it!

David

David Durling Last activity on 3/24/2017 2:39:53 PM by David Durling
Is there a way to control the pop-up approval reminder in TDNext?

It only affects that pop-up window, and you could also potentially have calendar events on that pop-up if the TDX calendar is something your users normally use.

Mark Sayers Last activity on 3/24/2017 2:38:37 PM by Mark Sayers
Is there a way to control the pop-up approval reminder in TDNext?

Mark, great, thanks!  Will this affect anything besides that pop-up window?   And would anything else appear in it besides approval notices?

David D.

David Durling Last activity on 3/24/2017 2:35:00 PM by David Durling
Is there a way to control the pop-up approval reminder in TDNext?

Hi David,

There is a way for users to change a setting to not have that summary show up on their initial login to TDNext, however it is a setting which must be performed individually by each user. Administrators do not have an ability anywhere ...

Mark Sayers Last activity on 3/24/2017 2:30:04 PM by Mark Sayers