Latest Question Activity

StartDate Template Tag

Hi Mark,

I am looking for the tag inside both the ticketing notifications templates and the workflow notification step component type.

Thanks,

Tim

Asked by Tim Pelesky Last activity on Fri 7/19/19 10:52 AM by Tim Pelesky
StartDate Template Tag

Hello Tim,

What notification template(s) specifically are you wanting to add that tag to? I do not see a StartDate template tag for the ticketing notifications, though it does exist for Project notification templates. I find that a little odd tha...

Asked by Mark Sayers Last activity on Fri 7/19/19 10:39 AM by Mark Sayers
Deactivating Portfolios

Hello Steve,

The manager of a portfolio can access them in Analysis, edit their portfolio, and uncheck the "Active" option to deactivate it.

Sincerely,

Mark Sayers

TD Support

Asked by Mark Sayers Last activity on Fri 7/19/19 9:09 AM by Mark Sayers
Adding/removing attachments is not noted in the ticket feed

Hello George,

Currently the system does not have a way to note in the Feed when an attachment is removed, unfortunately, but I agree this *is* a great idea for a feature for the system. We actually do have an existing request for this feature log...

Asked by Mark Sayers Last activity on Fri 7/19/19 9:02 AM by Mark Sayers
StartDate Template Tag

Hello, 

While managing custom notification templates, I am able to insert "DueDate" but cannot find the StartDate delivered field.  Is it available as a template tag under a different/unpublished name?

Asked by Tim Pelesky Last activity on Fri 7/19/19 10:52 AM by Tim Pelesky