Latest Question Activity

Automation Rule not applying depending on source

Hello, 

We have two automation rules that assign either a normal or emergency change management work flow depending on the value of the custom attribute "Type of Change." For change requests that are submitted through the service catalog, it work...

Asked by Brianna Hong Last activity on Thu 10/19/17 10:17 PM by Brianna Hong
Sample PHP code for retrieving asset via API?

Thanks, Sergio posted an example that got me going so far. I'll share my work back once it's working.

Asked by Peter Mosinskis Last activity on Thu 10/19/17 5:44 PM by Peter Mosinskis
Sample PHP code for retrieving asset via API?

I don't know PHP either, but perhaps this older thread could help.

https://solutions.teamdynamix.com/TDClient/Forums/Questions/Details?ID=103572

Asked by Sergio Palomino Last activity on Thu 10/19/17 12:52 PM by Sergio Palomino
Issues with Notifications.

It used to be the case that you would only need to check the Enable reply-by-email tokens, configure the "Email token reply-to address", and you could use the installed email service to monitor for replies.

Since we no longer are supporting the i...

Asked by Mark Sayers Last activity on Thu 10/19/17 12:35 PM by Mark Sayers
Issues with Notifications.

Hi Mark, 

Thank you, that's good to know. We have edited the Email Replies section in Organization Settings to use a c custom email address. I was clicking around in there again, and noticed we have "Enabled reply-by-emails tokens" checked, but n...

Asked by Annie Kujawa Last activity on Thu 10/19/17 12:26 PM by Annie Kujawa