Search48 Results

This article explains how Knowledge Owners can use analysis and reporting tools, such as Google Analytics, to effectively manage and review knowledge base content.

This how-to article will help technicians/users to manage and evaluate project requests using the TDNext interface.

The Condition Step allows a workflow to automatically route one way or another based on the values on the ticket.

This concepts article will help users to determine which functionality in TDNext will be most effective.

The Notification step allows a workflow to automatically notify one or more individuals when the step is reached in the workflow.

Easily asses Windows upgrade readiness across your inventory.

The Approval Step allows a workflow to notify one or more approvers and wait for them to mark the step complete.

This document outlines how to create/modify Risks in the Admin tool.