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The Approval Step allows a workflow to notify one or more approvers and wait for them to mark the step complete.

This article outlines how workflows are assigned to tickets and how tickets progress through those workflows.

This article outlines the different types of steps that can be used when building out a ticketing workflow.

This outlines how ticket workflows are configured in the Admin application.

The Task Step allows a workflow step to define a ticket task and add it to the ticket.

A Collector step joins several paths of a workflow and waits for all of the paths to complete.

This article provides the steps an administrator can use to set up automation rules used to apply workflows to project requests during submission of the project requests.

This how-to article will help users to set up a project document workflow using TDAdmin & TDNext.