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ITAM Authentication Module - DUO (OIDC)
The Timer step allows organizations to pause a workflow at a pre-determined stage.
People and telephony systems can look up people by phone number using a specific URL.
A description of each module in the TeamDynamix Conversational AI Readiness Course
This article explains how to restrict a user’s ability to create, view, or edit certain tickets, projects, and data in the Ticketing, Projects, and Analysis applications. You can control access by adjusting specific permissions related to Accounts/Departments, Types, and Application Instances.
This article outlines how workflows are assigned to tickets and how tickets progress through those workflows.
ITAM Authentication Module - ADFS
Robust highly customizable widget based dashboards to visualize live data in the ITAM platform
Additional features of the KeyConfigure desktop tool for managing ITAM