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How can a Technician enter an incident from the Service Catalog in TeamDynamix?
This article will provide a high level overview of how someone can enter a request via the client portal
This document outlines the purpose of public forms as well as how to create them.
The EDUCAUSE Center for Applied Research (ECAR) published the attached research paper about best practices for structuring services and service catalogs. This article describes best practices around the process of developing services and recommended service categories and services.