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    Using Reporting and Dashboards to Provide a Status Page
    A guide on creating ticket and reporting tools to manage outages and report on them
    Using Web Services to Provide an Outage Dashboard/Status Page in the Knowledge Base
    A guide on how to use Api calls in ticket workflows to push outage information into the Knowledge Base.
    TeamDynamix Support - Service Level Agreement
    TeamDynamix is committed to providing world-class support. This article contains information on our service level agreement for support.