- Knowledge Base
- Integrations, Automations, & AI
- Conversational AI
- AI Knowledge Sets
This article details where and how to create a knowledge flow. It includes the needed permissions and how to add a knowledge flow to a knowledge set. An example flow is detailed at the end of the article.
- Knowledge Base
- Integrations, Automations, & AI
- Conversational AI
- AI Knowledge Sets
Tips you can use to make your knowledge base more AI friendly. This will assist Conversational AI in ingesting your article information to answer user questions with the proper context.