- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Desktops
A demo of how you might design a technician desktop and suggestions for content
- Knowledge Base
- Using the TeamDynamix System
- Ticketing Applications
- Automation and Workflow
- Ticket Workflows
A guide on how to use Api calls in ticket workflows to push outage information into the Knowledge Base.