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This outlines how to create/modify Benefits in the Admin tool.
This outlines how to create/modify Desktop Templates in the Admin tool.
There are multiple ways a technician can submit a ticket (incident, problem, or change request) on behalf of a requester. The following methods are for scenarios where a technician is fielding a phone call or walk up and must document the incident in TeamDynamix.
This outlines how to create/modify Project Types in the Admin tool.