Four Approaches to Resource Management

This concepts article will help Enterprise users to in the system and gave the appropriate users TDNext, the Projects/Workspaces, and Portfolio Planning Applications, and that the appropriate users are set to have their capacity managed, and that they have the daily capacity hours set.

Overview

The content below is to help shape best practices for an organization around Resource Management as a whole. We will be looking at 4 different vantage points as it relates to managing resources capacity within TeamDynamix projects.

Once users are set up as resources, their capacity settings typically do not change, and the capacity value will be maintained throughout the system. Once resources are scheduled, their capacity remains the same, but what is left over is what's known as the availability. The availability amount should be viewed to evaluate how much room there is in the schedule for that person or that functional role.

By default, a user's capacity is eight hours per day, Monday – Friday, totaling forty hours per week. This daily capacity may increase or decrease at the user level. You can also set a capacity span for use cases such as temporary employees, consultants, and contractors. Users can also be inserted into a resource pool.

Assumptions

This article assumes that:

  • You have entered all your enterprise users in the system.
  • You have given TDNext, the Projects/Workspaces, and Portfolio Planning application access to the appropriate users.
  • The appropriate users are set to have their capacity managed.
  • The user has the daily capacity hours set.
  • Days Off have been configured in TDAdmin to account for events such as holidays, or companywide events. 

Your TeamDynamix administrator may need to configure the appropriate settings for the users you’d like to manage.

Four Approaches to Managing Resources

One: Reviewing Resources for Scheduling Project Requests

Once you estimate the resources needed on project requests at the functional role level, and after projects have resources scheduled within them, that data will be available inside Capacity Planner.

The Capacity Planner tool inside the Portfolio Planning application allows you to toggle different projects and project requests on or off during a determined span to see how the different resource needs interact with each other. For example, you might toggle off an existing project that could be put on hold to allow you to schedule two smaller projects that could provide more total value. The Capacity Planner tool breaks out the overall capacity by Functional Role, and then you can drill down to see what it does for each user's availability.

This could be most useful when you are reviewing or vetting these project requests but are not sure of the human capital costs.

Learn about using the Windows Budget and Capacity Planner.

Two: Reviewing How Many Hours Are Being Logged for Projects

In the Analysis application, start with the Actual Hours Report, User Status Report and User Work Report. These reports can help you determine how many hours are being logged against other, similar projects, so that you can estimate how much of a commitment is needed from a resource on a project.

Using the Analysis application allows you to report on projects regardless of project membership, whereas the results of a project report in the Projects/Workspaces application will only return reports to which you contribute.

Three: Reviewing Allocation Before Adding Resources to In-Progress Projects

In Resource Management, the four reports found in the Reports section can provide you with a month or week’s view of the schedule and availability for each user, functional role, and resource pool.

Four: Managing Resource Requests for Users Inside Your Resource Pool

Resource Pools can have the following settings applied by a TeamDynamix administrator:

  • Notify Resource Pool manager when resources are assigned to projects – This will send an email to the Resource Pool's manager to let them know that one of their resources is being assigned to a project. This informs them of the projects of your organization into which their resources are being pulled.
  • Require Approval of resources on projects by Resource Pool manager – Resources inside a Resource Pool that has this setting can still be added to a Project, but until that Resource Pool's manager approves the resource being added, the resource request will have a status of Pending on the project. If this setting were not applied, they would be immediately added to the project and the resource request would have a status of Active on the project.

If the Resource Pool manager does not wish for a resource to be added to a project, they can deny the request or swap the requested resource out for another. The swapped resource can then be added to the project.

Resource Pool managers will see a Manage Allocations tab in the Resource Management application that provides granular control over where their users are allocated.

Key Applications

The resource management approaches depend on applications outside of the Resource Management Application.

Workspaces

Workspaces are for collaboration on project-like work, which allow you to account for known changes in availability throughout the year. Workspaces can manage operational tasks such as maintenance on servers, routine tasks, and/or ticket work. After a user is added to a Workspace by the Workspace manager, a user can have their schedule set on a Workspace at the week or month level by the manager of the Workspace. That user's resource pool manager can set their schedule to a day level inside the Resource Management application.

For example, a user's schedule at an academic institution might need to be set to 80% unavailable in August. Returning students represent all the ticket work that needs to be completed. The user's schedule in June might be 90% open for project work since many students will be gone. Workspaces are where you can plan for known changes like these.

Each group in your organization might have their own Workspace to share ideas, store documents, and discuss items related to their areas of work. Time, Expenses, and Events can be tracked against Workspaces. Users can be added to a Workspace and have their schedule set by the Workspace manager.

Projects

Projects are temporary and unique endeavors with defined deliverables, which makes them very different from Workspaces. A project manager may need to set the schedule for a resource on a project to represent the time that the user will spend on the project. Zero is a valid entry when setting a schedule for a resource.

Desktops

Several of the approaches could be supported by a resource management Desktop, created to consolidate the information making it easy to read and access.

Details

Article ID: 43026
Created
Wed 11/22/17 1:08 PM
Modified
Thu 9/28/23 2:52 PM