ESP LMS Courses

Question

What courses are available within the TD Academy learning management system for ESP/ESPA clients?

Environment

TD Academy courses are available to TeamDynamix Expanded Services Program (ESP) and Expanded Services Program-Automation & Integration (ESPA) customers.  Contact your organization's TeamDynamix service owner or admin or your TeamDynamix Customer Success team to learn more.

Answer

The following Courses are available in TD Academy for all ESP & ESPA customers.  This content will continuously be updated, added, and improved upon.  

Active Courses

  • TBD - Launch date May 4

Coming Soon

  • ITAM Self Paced Readiness
  • Introduction to TeamDynamix Work Management
  • Work Management Admin Foundations
  • Work Management Admin Email Services
  • Work Management Application Admin
  • Work Management - Asset Management
  • Work Management - Core Integrations
  • Work Management Ticketing Essentials
  • Client Portal Overview
  • Service Catalog Management Administration
  • Knowledge Management Administration
  • Extended Topics - Change Enablement Administration
  • Extended Topics - Major Incident and Problem Management
  • iPaaS Foundations
  • iPaaS Extended Topics
  • Life Cycle of a Project
  • Process Consulting: Change Enablement Intake
  • Process Consulting: Incidents & Service Requests - Service Delivery and Support
  • Process Consulting: Incidents & Service Requests - Work Management and Intake
  • Process Consulting: Service Catalog Management - Concepts and Design

Roadmap

  • iPaaS Requirements Building
  • CAI Strategy
  • Portfolio Planning
  • PPM Project Management Essentials
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