Contents

Summary

The options for moving a ticket to a different ticketing application.

Properties

Name Required? Type Nullable? Summary
NewAppID This field is required. Int32 The ID of the ticketing application to move the ticket into.
NewFormID This field is required. Int32 The ID of the form in the destination ticketing application to assign to the moved ticket.
NewTicketTypeID This field is required. Int32 The ID of the ticket type in the destination ticketing application to assign to the moved ticket.
NewStatusID This field is required. Int32 The ID of the status in the destination ticketing application to assign to the moved ticket.
Comments String This field is nullable. The comments of the move (ticket) to application feed entry.
IsRichHtml Boolean Indicates if the comment is rich-text or plain-text.