Search7 Results
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Desktops
A demo of how you might design a technician desktop and suggestions for content
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the percentage of Tickets with SLA violations.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Standard Reports
Describes how to save sets of commonly used filters for re-use later.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the average ticket resolution time.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the average ticket response time.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your team with the volume of tickets resolved per technician.
- Knowledge Base
- Using the TeamDynamix System
- Reports, Desktops, and My Work
- Using Reports
- Example ITSM Reports
Provide your managers with customer satisfaction ratings.