How to Delete a User
Hello,
So in our people database, it appears that we have many duplicate accounts and we need to get to them and remove them. I was wondering is there a proper way of doing so?
I have been using the Web API for a few different things and I would like to do it through there, but all I see is a delete a user from a GROUP or FUNCTIONAL ROLE.
Please advise.
Thank you
Answers (2)
Hi Yony,
While neither our API or the system itself will facilitate an actual Delete action on Users, you do have the option to merge those duplicates into a single account.
I would recommend this KB article to read about how to perform a merge: https://solutions.teamdynamix.com/TDClient/KB/ArticleDet?ID=4588
There is not a mass option that will allow for merges at this time, but if that is something your organization is willing to pay a service fee for, we could write and execute a script to remove the duplicate users. If you are interested in pursuing that option I can put you in touch with your Account Administrator to gather the information on the users to be merged and also get you a quote for the cost of that service.
Sincerely,
Mark Sayers
TD Support
I had the same questions but the KB link is dead. Do you have another KB link to review for a user merge? - Joshua Warth Fri 7/28/23 1:25 PM
Hi Mark,
Thank you for the reply. Seems like we will not be deleting the users, We will just leave them there. I do highly recommend having an API call that would allow us to delete users. It would be nice to be able to clean up the people's database.
Have a great day.
-Yony