How to Delete a User

Hello,

So in our people database, it appears that we have many duplicate accounts and we need to get to them and remove them. I was wondering is there a proper way of doing so? 

I have been using the Web API for a few different things and I would like to do it through there, but all I see is a delete a user from a GROUP or  FUNCTIONAL ROLE. 

Please advise.

 

Thank you

Tags webapi web-api
Asked by yony fernandez on Tue 8/15/17 1:39 PM
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Answers (2)

This answer has been marked as the accepted answer
Mark Sayers Tue 8/15/17 2:53 PM

Hi Yony,

While neither our API or the system itself will facilitate an actual Delete action on Users, you do have the option to merge those duplicates into a single account.

I would recommend this KB article to read about how to perform a merge: https://solutions.teamdynamix.com/TDClient/KB/ArticleDet?ID=4588

There is not a mass option that will allow for merges at this time, but if that is something your organization is willing to pay a service fee for, we could write and execute a script to remove the duplicate users. If you are interested in pursuing that option I can put you in touch with your Account Administrator to gather the information on the users to be merged and also get you a quote for the cost of that service.

Sincerely,
Mark Sayers
TD Support

1 of 3 users found this helpful.
Hi Mark,

I had the same questions but the KB link is dead. Do you have another KB link to review for a user merge?
- Joshua Warth Fri 7/28/23 1:25 PM
Check out the Merging People Records portion of this KB article: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=2054 - Mark Sayers Fri 7/28/23 1:28 PM

yony fernandez Thu 8/17/17 1:21 PM

Hi Mark, 

 

Thank you for the reply. Seems like we will not be deleting the users, We will just leave them there. I do highly recommend having an API call that would allow us to delete users. It would be nice to be able to clean up the people's database.

Have a great day.

-Yony

3 of 3 users found this helpful.