Questions

report-filters Clear Tag Filter

Filter "System" entries in the modified by report filter

Is it possible to filter out modifications made by the "System" like is possible with the modified by report filter? I would like to make a report that will show my team unassigned tickets that have had client engagement but the system entries ma...
1 Answer
Andrew Renton Last activity on 10/4/2023 10:44:50 AM by Mark Sayers

Custom Report Filter of Title Contains xxxxx filtering whole words only

We had a user set up a custom report with a filter criteria of Title Contains Deploy. The text description of the filter is "Title is like Deploy"
The report contains a ticket if the title contains "Deploy" but it does not if the title conta...
2 Answers
Bill Harlan Last activity on 9/19/2022 2:48:38 PM by Mark Sayers