When entering time via My Work > My Time Card, and selecting the + workspace time link under a workspace that only has time off time types, an error is displayed - You cannot enter time against this item because there are no time types assigne...
A user has incorrectly attributed their time to the wrong project for the last 6 months. Is there a way to go back and change this on their behalf? Is it possible to make a bulk edit or change to time card data?
Is there a way to change the Time Type for time that was already entered? It looks like the only fields we can change are Hours, Date, and Description.
We have a new user that's trying to enter time (My Work -> My Time Card -> Add Time), but when they go to do so, they see nothing in the dropdowns to select. And, selecting from the dropdowns is required, so they're not ab...
Preview Environment - I am trying to figure out who/how one is able to add time to a request? Does one have to be added as a Resource before the request is submitted? Once the request is submitted, there is no longer access to add a resource, so ...
One of our staff members submitted her timecard last Monday (7/11) for the wrong week (7/10-16). Her supervisor rejected it, but now neither she nor the supervisor can see the data on the timecard. The only option she had was to resub...
Could you please let me know where the "Pending Time Reports" notification template can be found and if it's one we can modify? We thought it would be under Admin | Time Report Notification Templates, but it's not there. We'd like to ...
It appears that once a time entry is submitted, it is permanently associated with the week in which it was submitted. If an employee submits a time card for one week and then realizes the entries were intended for a different week, the ...
I recently received a message from one of our end users stating that they needed to adjust an erroneous time entry that was made against a specific ticket. I dug around in TD as an admin to see if there was a way to do it, and I couldn't come up ...