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Bulk upating an application-specific security role for 10k+ users

We're trying to clean up some of our security roles and get all of our users on certain ones. We have several thousand users that need to be moved from one security role to another for a certain application. Is there any way via the API to update...
1 Answer
Curt Stewart Last activity on 10/7/2021 10:58:37 AM by Mark Sayers

Ability to Assign Responsibility when updating the status of a ticket

Is it possible to update the responsibility of an unassigned ticket to a resource that may have updated or changed the status of a ticket after using the Actions button or Using the Update button just above the ticket feed?
1 Answer
Tom Birmingham Last activity on 2/22/2021 1:48:11 PM by Mark Sayers

Version 11 update questions about client portals

For day 1 of the V. 11 update for applications, will everything stay the same until we create a client portal for each ticketing application?

Each new ticketing application client portal will have its own URL and I will be able to creat...
1 Answer
Alex Oquendo Last activity on 10/16/2019 1:23:38 PM by Mark Sayers

Updatable Attributes

Hello,
I know it is possible to make a custom attribute updatable in the update window of a ticket. Is there a way to do that with non-custom attributes?
The general consensus is that our users would like to be able to change the respons...
1 Answer
Michaela Rolseth Last activity on 5/31/2018 2:56:10 PM by Mark Sayers

We are importing Asset data from a table which has a EVENT_LAST_UPDATED field. Is there a mapping?

We are trying to import our assets.
We are hoping that we can maintain our last update date in the new schema for assets within team dynamix. Doesn't seem to be a field in the import template for assets.
Thanks
1 Answer
Robert Herbstzuber Last activity on 12/12/2016 5:03:48 PM by Mark Sayers

Can I require a comment on a project Update

I want to require more details on project updates. Changing the % complete does not provide enough information.
1 Answer
Barrie Sutton Last activity on 10/10/2016 9:48:48 AM by Mark Sayers

Update Count on the Status Chart

Is there a way to report on the Update Count from the status chart screen. You can see the count when you look at the status chart.
1 Answer
Barrie Sutton Last activity on 2/2/2016 10:35:57 AM by Mark Sayers

View Comments on Project Tasks

Hi - Is it possible to view a list of tasks on a particular project, along with the most recent Comment/Update Comment associated with those tasks? I've looked for Comment as a column in the project Plan and as a field in reporting, but haven't h...
7 Answers
Amy (Dube) Hodgdon Last activity on 9/14/2018 4:12:30 PM by Mark Sayers