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Attribute Dependency based on Asset/CI

Hello, TDX Community:
I am trying to build a concept where licensed software is listed as assets and want to add a dependency so that if "Other" or "Not Listed" is selected, a text input box will appear. I wanted to ask if this is possible us...
1 Answer
Anderson Hanchett Last activity on 5/9/2024 2:51:21 PM by Mark Sayers

Checking Duplicates in Asset Management

It is understood that duplicate assets are avoided by updating assets with duplicate service tags when using the Asset Import Tool, but there does not seem to be a way to avoid duplicates by service tag or serial number when creating a...
1 Answer
Anderson Hanchett Last activity on 11/16/2023 3:40:17 PM by Mark Sayers

Asset Owner vs Asset User

When we launched TD for asset management, we assigned central IT as the Owner since we purchase most of the assets for the organization, and listed the customer using a device as the User. In hindsight, it appears that the Owner field has a lot m...
1 Answer
William Morrison Last activity on 12/6/2022 1:03:03 PM by Mark Sayers

Exporting List of Users with Alert/Notification Email

Good afternoon:
Sorry to flood the forum with questions, but I am attempting to export the list of employees in preparation for implementation of asset management.
I am able to filter our list of users by employees only, but I wanted to a...
1 Answer
Anderson Hanchett Last activity on 6/29/2022 9:48:01 AM by Mark Sayers