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Users in new ticketing application
Hi there,
Need some help with a stumper I've run into recently: I built a new ticketing application and Client Portal for our Web Services team, which consists of basically one guy who will be working tickets submitted via a single form in a ...
Need some help with a stumper I've run into recently: I built a new ticketing application and Client Portal for our Web Services team, which consists of basically one guy who will be working tickets submitted via a single form in a ...
1 Answer
Stuart Carapola
Last activity on 7/30/2024 3:56:57 PM by Mark Sayers
Add Lookup or People Search to Service Request Form
Is there a way I can create a custom attribute to look-up or search for a person in TDX and only select that one person?
1 Answer
Edith Murillo
Last activity on 9/12/2022 5:37:52 PM by David Tod
Ticketing Application "Purpose"?
When creating a new (or editing) a ticketing application in TDAdmin, there is a pre-filled dropdown for "purpose" that requires selection. Is there any changes in behavior or functionality in TDX by choosing one of these over the other. Is it jus...
1 Answer
Anthony Nave
Last activity on 3/10/2022 4:45:21 PM by Mark Sayers