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I have a username that states it is in the systems "gblue" but cannot find it.

I have a student with a username of gblue and when I look it up in users. I cannot find it. If I try to create a new user under the name is says it's already there. Kinda lost on this one.
1 Answer
Matthew Thompson Last activity on 9/16/2024 4:24:56 PM by Brittany Renn

IPaas to Admanger

I am trying to find out if TDX has an IPaas integration from ADmanager to TDX for account creation and real time updating of TDX accounts both ways.
So if I created an account in AD I need it to create the account in TDX and if that accout...
1 Answer
Matthew Thompson Last activity on 7/22/2024 11:21:08 AM by Matthew Thompson

Access to tickets, Requests, Asset, Questions for Users.

I need to find out what access I need to give my technicians so they can see the Access to tickets, Requests, Asset, Questions for Users.
When I click on a users name in an open ticket I can see the options in the attached picture. However,...
1 Answer
Matthew Thompson Last activity on 7/23/2024 10:56:36 AM by Mark Sayers

When creating a ticket in TDX auto population of data into certain fields.

When creating a ticket in TDX auto population of data into certain fields. When creating the ticket I and add the requester their department is auto populated, but not the building or room. Would this be possible to setup? If so how would I do...
1 Answer
Matthew Thompson Last activity on 6/20/2024 4:32:53 PM by Mark Sayers