Questions

Hello,
I would like to be able to make a report that will only show tickets that are assigned to a group rather than showing tickets and ticket tasks that are assigned to a group. Is that possible?
We currently have it showing tickets and...

What are the rules for determining whether a ticket task displays on the ticket details in TDNext? I thought it was until the task was assigned but it also seems to be date aware, too. Do these same rules apply to Maintenance Activity Tasks?

I have a ticket task template that contains a succession of ticket tasks where each rely on a predecessor to be completed before becoming active. When a task completes, the succeeding task's start date usually is moved earlier to line up with the...