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Hide other technicians tickets from user

I am looking for a way to allow technicians to use the TDX user portal to access their tickets, but I only want them to be able to see tickets assigned to them.
Is it possible to prevent them from searching for tickets assigned to other users?
1 Answer
Jordan Kennedy Last activity on 10/4/2024 9:55:35 AM by Brittany Renn

Open links by default in tdx app

I would like to get the TDX app to open when clicking links on other android apps such as outlook. Has anyone found a way to do this? The app only has one verified link in android settings that is mobile.teamdynamix.com.
1 Answer
Matt Cook Last activity on 9/11/2024 4:58:34 PM by Mark Sayers

Ticketing Application "Purpose"?

When creating a new (or editing) a ticketing application in TDAdmin, there is a pre-filled dropdown for "purpose" that requires selection. Is there any changes in behavior or functionality in TDX by choosing one of these over the other. Is it jus...
1 Answer
Anthony Nave Last activity on 3/10/2022 4:45:21 PM by Mark Sayers