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Hide other technicians tickets from user
I am looking for a way to allow technicians to use the TDX user portal to access their tickets, but I only want them to be able to see tickets assigned to them.
Is it possible to prevent them from searching for tickets assigned to other users?
Is it possible to prevent them from searching for tickets assigned to other users?
1 Answer
Jordan Kennedy
Last activity on 10/4/2024 9:55:35 AM by Brittany Renn
Open links by default in tdx app
I would like to get the TDX app to open when clicking links on other android apps such as outlook. Has anyone found a way to do this? The app only has one verified link in android settings that is mobile.teamdynamix.com.
1 Answer
Matt Cook
Last activity on 9/11/2024 4:58:34 PM by Mark Sayers
Ticketing Application "Purpose"?
When creating a new (or editing) a ticketing application in TDAdmin, there is a pre-filled dropdown for "purpose" that requires selection. Is there any changes in behavior or functionality in TDX by choosing one of these over the other. Is it jus...
1 Answer
Anthony Nave
Last activity on 3/10/2022 4:45:21 PM by Mark Sayers