Questions

contains Clear Tag Filter

Custom Report Filter of Title Contains xxxxx filtering whole words only

We had a user set up a custom report with a filter criteria of Title Contains Deploy. The text description of the filter is "Title is like Deploy"
The report contains a ticket if the title contains "Deploy" but it does not if the title conta...
2 Answers
Bill Harlan Last activity on 9/19/2022 2:48:38 PM by Mark Sayers

Email Monitor Create Ticket Creation Rule Contains Field Accept Wildcards?

Does the Email Monitor Create Ticket Creation Rule "Contains" field accept wildcards? We have a system that automates email generation for notifications of employee account creates/disables. I'd like these to be handled a certain way bu...
1 Answer
Lucinda Poe Last activity on 10/4/2018 11:41:02 AM by Mark Sayers