Wondering if there's a way to "pause" an SLA for tickets by a tech setting days off or time off. For example, if they go on vacation. Can their ticket SLAs "pause" for the days they specify, then resume counting after that tim...
If a user enters time off on their Time & Expenses report, can it show in the Projects on which they are a resource? When I look at the calendar on a project, the time off doesn't show up, even though it does show on the main calendar...
We currently use a web form that we can request time off and it send an email daily to all IT staff showing who will be out today as well as future time off requests.
The reason we would like to get away from the web form is that if someone d...
As part of our testing for Project Resource Management we added time off and time against proejcts in the Sandbox. From the approvers view we noticed that the approver has to approve time off as well as time logged against a project. I...
Our PMO is looking at using the TD calendar as the leave calenadr for our department. I am trying to determine the permissions for the time-off calendar. Is there a way to set the permissinos so that staff within a certain IT department can see t...
As the PM for a variety of Projects, which I am tracking in TD, can I
enter Out of Office time for my team members, or do they have to do this
I already have time accounts added to my projects.