Is it possible to report on all tickets which have had a particular Workflow Step assigned?
I know that the full Workflow history for a given ticket/document can be viewed, and I know that I can create a report of all tickets which have a par...
We are beginning to utilize automatic email notifications a bit more. I understand that while a Ticket Type may be set to notify a group, we need to set the Primary Reviewer at the Request Form level to an individual so the email notification wil...
I am able to report and filter on Functional Roles on Project Requests in Portfolio Planning. I can also report and filter on Resource Pools in Analysis using Project Reports and Projects and Requests Reports. But I am not able to filter on Funct...
For an approval workflow where the approver will be the "requestor", is there a way to:
1. enforce that the creator and requestor are different people
2. and/or run a report that will find requests where the creator and requesto...
I would like to write a report that gives me recently approved requests (these are new projects) within the last two weeks. Basically it should be every project that was converted from a request in the last two weeks.
What is the best way t...
Team Dynamix Support,
I am trying to create a chart on a report and no values are appearing in
the value drop down. Therefore I can't save.
I know there are values there.
We would like to report on the various Scorecard Criteria to see how often the choice associated to each criteria are used, it there a way to create such a report?
I am trying to write a report that will give me the percentage of our tickets that were entered as first call resolution. I can not seem to get a report item to really show incidents that were resolved or closed by the technician while putting in...
Can you please let me know how long is the expiration date for TD Desktops public URL?
After the expiration date, what would it happen with the URL? Does it get replace?
You used to be able to click an "x" beside the report to delete the report.
I don't see an "x" anymore. How do I delete a custom report that I've created?
How do I create a report (maybe resource report) that states what a person worked on from now backwards to April of this year?
Users were able to delete their own reports that they have created. We do
not see the delete beside the report name in analysis. Please guide me
where can we find the delete option.
In the Analysis module, when creating a New project report, the option to
share the report with "Everyone with this Application" is not visible for
all users who have access to Analysis application. Is it due to a
Maybe my logic is wrong but I cannot get my custom report to filter correctly. I would like the report to show all persons except Janine Gentile. Also, I would like to omit Meetings and Management from hours shown for Wenjing Jiang. ...
I hope you had a nice weekend!
I want to address you that when I create a new report from my user profile within analysis. I cannot make it visible for everyone.
So I need to change first the ownership to another user to have the possibi...