Questions

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Show client portal users -issue default

When creating an issue, in order to have the option to notify the associated Clients you are required to click.

Is there a way to have this automatically default to selected when creating a new issue?
1 Answer
Harvey Buchanan Last activity on 8/26/2016 9:42:03 AM by Mark Sayers

Default on Custom Attribute not applying

Working with GWU, a custom attribute which is a multi select has a default value. When a new ticket from the Tickets application is created, the default value is selected (as expected). However, when a ticket is created via the Service Ca...
1 Answer
Kris Kennedy Last activity on 1/18/2016 4:20:17 PM by Mark Sayers