Questions

custom-attributes Clear Tag Filter

Custom Ticket Sections for Attributes

Not sure if this is the correct place to submit or if TDHE already has this request on the product roadmap.

I would like the ability to create sections for custom attributes for tickets so that we can organize by category and control thei...
1 Answer
Will Turek Last activity on 10/1/2014 10:42:16 AM by Drake Sigler

Why does the attribute I just created show on all tickets

1 Answer
Aaron Crane Last activity on 9/19/2014 11:32:49 AM by Drake Sigler

Renaming attributes

It appears you can rename custom attributes in TeamDynamix and it will not impact the values of the attribute.

Are there any "gotcha's " in renaming fields (e.g., reports using field are impacted, etc.)?
1 Answer
Andy Novak Last activity on 9/5/2014 9:33:44 AM by Andy Novak

changes to custom field values in TD

We are looking to make some changes to drop-down/checkbox values of some of the custom fields in TeamDynamix.

Most of these fields are being used by a small number of people

Would we need to kick folks off the system while these changes...
1 Answer
Andy Novak Last activity on 9/4/2014 11:02:17 AM by Brandon Montgomery