Questions
Categories View All Categories
General Questionscustom-attributes Clear Tag Filter
Make All Checklist Items Required
Hello:
Is there a way to make all items on a checklist required, or if we want a checklist with all items required, would we have to create multiple checklists with singular selections?
Thank you.
Is there a way to make all items on a checklist required, or if we want a checklist with all items required, would we have to create multiple checklists with singular selections?
Thank you.
1 Answer
Anderson Hanchett
Last activity on 3/8/2023 9:30:30 AM by Mark Sayers
Trying to update custom attribute fields on a ticket
Hi all,
I am trying to update a custom attribute that is on a ticket, although I cannot seem to get anything to populate there. I am able to update other fields such as the title with no issues. The way the code is right now it runs with no i...
I am trying to update a custom attribute that is on a ticket, although I cannot seem to get anything to populate there. I am able to update other fields such as the title with no issues. The way the code is right now it runs with no i...
1 Answer
Brandon Ferrotta
Last activity on 2/14/2023 1:23:26 PM by Mark Sayers
Protected custom Person attributes
Is it possible to create custom Person attributes that are Protected?
1 Answer
Anna-Liisa Breit
Last activity on 10/13/2022 9:00:32 AM by Mark Sayers
Maximum number of choices in a drop down custom attribute
Hi guys,
What's the maximum number of choices we can have for a drop down custom attribute?
Thanks,
Erin
What's the maximum number of choices we can have for a drop down custom attribute?
Thanks,
Erin
1 Answer
Erin Tramble
Last activity on 2/16/2022 3:51:11 PM by Mark Sayers
Configure security role that can only edit Custom Attributes?
Hi,
We're setting up a new department with its own TDx ticketing application. They have a need to manage the content some of their own custom attributes (think: drop down list options for approved textbooks.) Is there a way to set up a user s...
We're setting up a new department with its own TDx ticketing application. They have a need to manage the content some of their own custom attributes (think: drop down list options for approved textbooks.) Is there a way to set up a user s...
1 Answer
Erin Tramble
Last activity on 2/16/2022 3:50:09 PM by Mark Sayers