Questions

with the limitations on disallowed html and css tabs its not possible to do a menu that shows up on hover over something.Anyone know how to do that or basically get a menu of hyperlinks to appear when hover over an image or other html element?

I have a client user who oversees two departments that have applications in our TDX instance. She will never answer or modify a ticket, so she remains a client rather than a technician.
Is there a way that she can see the list of tickets tha...