Questions

I don't understand why there's still no vacation response capability in TDX.
We have a team of 4 and when one of us leaves on vacation it would be nice if any user follow-ups to our assigned tickets receive a vacation response. We don't want...

Hi there,
Trying to see if there is a way for a TDNext user to pause the ticket notification emails sent to them while they are on vacation? So far no luck. What is the recommended process for doing this? Is it controllable by the user or is ...