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Updating child ticket's "Service" and "Responsible" fields from a parent ticket
Hello,
I am looking to see if there is a way to update the "Service" and "Responsible" fields on multiple child tickets from their parent tickets. For example: If I have a parent ticket with 50 child tickets, I would prefer to be able to upda...
I am looking to see if there is a way to update the "Service" and "Responsible" fields on multiple child tickets from their parent tickets. For example: If I have a parent ticket with 50 child tickets, I would prefer to be able to upda...
1 Answer
Robert Walker
Last activity on 6/7/2024 10:15:19 AM by Mark Sayers
Service Manager / Owner visibility on client portal
Is there a way to make the service owner visible on a service page?
1 Answer
David Tod
Last activity on 1/11/2024 11:48:27 AM by Mark Sayers
Service/Service Offering not appearing in list of services in form
Hi there,
I have some services that have been built along with service specific forms. The custom forms have been attached to their respective services. In the forms there is a Services field which we want to pre-populate with the service so ...
I have some services that have been built along with service specific forms. The custom forms have been attached to their respective services. In the forms there is a Services field which we want to pre-populate with the service so ...
1 Answer
Damon Stennett
Last activity on 4/13/2022 2:06:32 PM by Mark Sayers