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Notification Not Being Sent
It appears as though notification are NOT being sent when replying to comments from TD emails. The original person Wayne wasn't notified when Krystal replied to his comment from Outlook. The comment was processed through our TDReplies email acco...
1 Answer
Vernon Ferrell
Last activity on 11/18/2014 3:03:05 PM by Drake Sigler
How does enabling a notification template change the notifications?
What does enabling a notification template do? My assumption is that until the template is "enabled" the system uses the out of the box format and once a template is enabled the system then uses the customized template. Is that correct?
2 Answers
Kent Hoeg
Last activity on 3/26/2015 8:14:36 PM by Marcus Demas
Does the requestor get a notification when submitting a ticket from service catalog?
1 Answer
Aaron Crane
Last activity on 9/23/2014 5:03:35 PM by Aaron Crane
Question about why an ex-user is still receiving TD notifications
According to the attached email, Joseph Danko, a student at Manhattan is still receiving notifications from TeamDynamix after being converted to a customer. Why?
1 Answer
Richard Musal
Last activity on 9/10/2014 5:27:40 PM by Drake Sigler
Notifications: Status Update Reminders
Hi - We are considering activating Status Update reminders in TDx. We'd like to know what the parameters are which trigger delivery of a status update reminder. For example, does the project need to be active? G-Y-R (not No Status)? Can we set ...
1 Answer
Amy (Dube) Hodgdon
Last activity on 9/4/2014 10:57:49 AM by Brandon Montgomery
Time Report Alerts
There are 2 time report alerts:
1. Time Report is Due
2. Time Report is Overdue
When do these reports get sent out? Is there a way to modify the day/time
they get sent out?
Please advise.
1. Time Report is Due
2. Time Report is Overdue
When do these reports get sent out? Is there a way to modify the day/time
they get sent out?
Please advise.
1 Answer
Michael Abelaj
Last activity on 8/26/2014 5:07:31 PM by Michael Abelaj
Who is notified of KB article feedback?
Who gets the email that is generated? Is that configurable by us?
I could not find this subject in the help section.
I could not find this subject in the help section.
1 Answer
Greg Van De Mark
Last activity on 8/26/2014 11:19:31 AM by Adam Torres