Questions

With Google rolling out their new release this summer that gets rid of the "Less Secure Apps" permission and traditional IMAP settings, we are wondering if TDX will be adapting to accommodate that change or if there is a specific way we can prepa...

Hi there. I'm working in the sandbox on a new application that will be used for change management. I created the application, created a security role for it and assigned that to my user id, and set myself as an application admin for the new appli...

Is it only Admins that can move a ticket from one application to another?
Does the user have to have a specific role in each App to have this ability?

Hello,
We have a role for restricted technician that only allows them to update tickets that they are assigned. However, they still have the ability on any ticket to create and set parents (Problem, Change) that they can then cascade updates ...