Questions
Categories View All Categories
General Questionsmy-work Clear Tag Filter
API / iPaaS for adding to my work/accomplishments
Is there an API or method for this in iPaas?
Thanks
Thanks
2 Answers
My Schedules vs. My Schedule
According to the Getting Started with My Work TDX KBase , "My Schedule" is defined as:
My Schedule – A list of all ticket schedules for which the user is the owner. However, this definition doesn't seem to fit with the "My W...
My Schedule – A list of all ticket schedules for which the user is the owner. However, this definition doesn't seem to fit with the "My W...
1 Answer
Darin Hoffman
Last activity on 5/1/2023 12:12:00 PM by Mark Sayers
Why certains Apps not showing when using chrome
I don't understand why certain Apps like My Work and Document Workflow don't show up when using Chrome. I will look into upgrading my chrome, but why are those apps missing when I press the Apps button? See attachment.
1 Answer
Barrie Sutton
Last activity on 2/1/2018 10:43:47 AM by Mark Sayers
On Hold Tickets do not appear in My Accomplishments when Closed
Some technicians at BMC enjoy using the Accomplishments feature under My Work, but have found that if a ticket was on hold, and they update it changing the status to Closed, the ticket does not appear in the Accomplishments list. If a ticket is c...
1 Answer
Megan Clark
Last activity on 6/1/2017 3:13:39 PM by Megan Clark
Adding Cards to "My Work" in 9.5
If a person adds the card to "my work" does it remove it from my assignments of each person assigned to the card? or does it remove it from "my assignments" of the person who add it to my work.. and it stays in my assignments ...
1 Answer
Marcus Jackson
Last activity on 4/14/2017 3:14:58 PM by Mark Sayers
Changing the Time Type...
TeamDynamix:
Is there a way to change the Time Type for time that was already entered? It looks like the only fields we can change are Hours, Date, and Description.
Thank you,
Chad
Is there a way to change the Time Type for time that was already entered? It looks like the only fields we can change are Hours, Date, and Description.
Thank you,
Chad
1 Answer
Chad Martin
Last activity on 9/7/2016 11:40:44 AM by Mark Sayers
Adding Time...
TeamDynamix:
We have a new user that's trying to enter time (My Work -> My Time Card -> Add Time), but when they go to do so, they see nothing in the dropdowns to select. And, selecting from the dropdowns is required, so they're not ab...
We have a new user that's trying to enter time (My Work -> My Time Card -> Add Time), but when they go to do so, they see nothing in the dropdowns to select. And, selecting from the dropdowns is required, so they're not ab...
1 Answer
Chad Martin
Last activity on 8/25/2016 2:45:05 PM by Mark Sayers
On Hold Ticket Status in My Work
What is the reason for not being able to see/filter tickets with an "On Hold" status within the My Work application?
3 Answers
Jeremy Luring
Last activity on 1/22/2016 4:13:49 PM by Mark Sayers
Question about Project Plans
I have a question. Okay, maybe two.
What does it mean when tasks are highlighted in green? Also, if you hover over the little person icon, it says that the task shows in My Work. However, the task is assigned to someone else and really d...
What does it mean when tasks are highlighted in green? Also, if you hover over the little person icon, it says that the task shows in My Work. However, the task is assigned to someone else and really d...
1 Answer
Matt Sayers
Last activity on 9/11/2014 5:23:32 PM by Jeanine Heming
IE10 and TD 8.5 - Display issues
We have a user who is on IE10 and using TeamDynamix version 8.5. The Time & Expense application and MyWork application are not showing up as options - either as tabs or from the 'menu' of available TD applications.
He is able to access ...
He is able to access ...
1 Answer
Susan Watts
Last activity on 9/10/2014 5:15:11 PM by Matt Sayers