Questions

Is there any way to assign the owner through asset import off of a simpler field? It is nearly impossible to generate the format that the importer wants for owner by pulling data from other systems and I'd like to just use the person objects Orga...

Can you import an attribute that can have multiple values, e.g.

if so, what's the format of the value in the import file?

Hello,
Under IT Inventory, I expect to see an option to import assets, however, this option is missing for me. I only have contract import, product model import and vendor import. I don't see an option for asset import. How can I make this op...

We are moving from a homegrown system into TDX for Asset Management. The current system supports the use of dependencies at an And/Or level. Or is used for multiple dependencies. What I am wondering is if there is a way for us to use the External...

I have a user attempting to update multiple Assets using the Asset Import form and we noticed that under the "Parent" field, it will not accept any Name or Service Tag, it will only allow us to use a Serial Number in this field. Is there anyway f...

Hi,
We recently added a custom attribute to all of our assets, and now we're trying to do a bulk update using the Asset Import xlsx spreadsheet.
However we don't want to alter the 'Status' of the assets, and that seems to be a required fi...

Hello,
Following this documentation, here is the payload that I am sending to the /assets/import endpoint:
{
"Items": [
{
"SerialNumber": "ABCDE",
"ExternalID": 1234,
...