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Help with Automation Rules?

Hi there,
I made an automation rule to redirect all of our Mathematical and Biological Sciences tickets to go to our MBI group, but it's not working, and I'm not sure what I'm doing wrong. I've tweaked it several times, and I would think that...
4 Answers
Caitlin Baer Last activity on 1/21/2021 2:18:50 PM by Ferdnando Calogero