Questions

ticket-tags Clear Tag Filter

Can I Hid Tags From Other Applications?

Is there a way to hide / separate Tags from one applications? In my Organization I have one application called IT Tickets and another one called Legal Department. they both work completely separate types of work orders. They are wanting to know t...
1 Answer
Jason Heaton Last activity on 8/11/2023 9:35:49 AM by Mark Sayers

Tags in Ticket Templates

Is there a way to make "Tags" available in a Ticket Template? We would like tickets created by a specific template to also have predefined tags and from what I am seeing when creating a new template is that Tags is not available, even though Tags...
2 Answers
Tom Birmingham Last activity on 11/15/2022 1:18:15 PM by Eric Guthrie